Why Customers Choose i2




	Customer Satisfaction Customer satisfaction is the cornerstone of i2's company values. Customers of i2 receive more return per dollar invested than any other software company in our industry. i2's customers value the company for its ability to deliver world-class software that achieves world-class results. Equally important, i2's customers believe that the company has the long-term vision and track record of innovation that will vault them to the next levels of competitiveness. i2's growing list of customers include Fortune 500 companies like 3M, Motorola, Caterpillar, Timken, US Steel, Compaq, Solectron, Merck, and other well-known companies throughout the world. RESULT$, RESULT$, RESULT$... Consider the following sample case histories: A major contract-electronics manufacturer... Reduced material planning cycle time by 50% Improved customer satisfaction from 65% to 95% Increased inventory turns from 6 to 7.5 Improved visibility to manage changes to customer orders A Fortune 100 manufacturer of industrial equipment... Improved throughput from 350 to 550 units per day with the same overall resources in machinery and manpower Reduced production lead-time from 40 to 12 days in less than nine months Reduced in-process inventory by over 50% Doubled the inventory turns A major producer of aluminum can-stock... Increased throughput coupled with reduced energy costs to impact bottom line by several million dollars. Improved throughput with the same overall resources, machinery and management. Reduction of hot mill energy costs through coordinated planning and scheduling. Avoided adding 3 to 5 people in planning and scheduling as business grew. A large supplier of steel to the automotive industry... Improved due-date performance by 25% in less than 18 months Reduced in-process inventory by over 30% in 12 months Reduced cycle time from four weeks to one week in production of bars Reduced manpower by 10 people net in planning and scheduling Expect impact on profitability of two to four percent A global supplier of Medical Equipment... Cut planning cycle time from nine days to less than one day; going to three hours Can now respond efficiently to demand variability and volatility Impact of improved material and capacity planning on profitability expected to exceed four percent Customer, Media, & Analyst Quotes... "One of the year's 25 Cool Companies..." --Special Technology Issue-Autumn 1994 FORTUNE Magazine "The key initiative for success right now is responsiveness...Rhythm has been a key driver in helping us improve our customer-requested ship-date performance from 60 to 90 percent." -Michael Smith Project Manager Motorola, Inc. "I'd say the key that i2 provides is speed-- speed that's incredible." -Jeff Lawrence Manager, Master Planning & Scheduling Solectron Corporation "i2's Rhythm gives us the ability to truly model the future and considering real time product mix changes and customer variations as they occur." -Al Biemer Manager, Material Resource Utilization Carpenter Technology Corporation (CarTech) "I believe strongly that i2 has the best understanding of planning solutions of any company IÆve ever known. Rhythm removes MRP constraints, does intelligent backward and forward scheduling." -Rod Bussell General Manager, Transmission Business Unit Caterpillar, Inc. "Our former system required waiting a whole month's cycle to pick up a change in demand. With Rhythm, the time to make the change and re-run the entire plan through the server is less than 10 minutes." -Michelle Wilson Production Control Supervisor and Master Scheduler Mary Kay Cosmetics "In a perfect world, all the elements of the supply chain manufacturing, distribution, demand planning, and transportation-would be available from a single system. i2's vision encompasses all these elements." -Bruce Richardson Vice President, Research Advanced Manufacturing Research, Inc. (AMR) "With Rhythm, we've improved due-date performance by 25 percent, while decreasing our manufacturing cycle time from 4 weeks to 1 week and expect a 4 percent gain in profitability." -Garry Fisher General Manager, Order Fulfillment-Steel The Timken Company "With Rhythm, we're confident that we can reduce inventory and production cycle times by 50 percent." -Bill Kelly Business Process Reengineering U.S. Steel International, Inc. "i2's software has the capability to do these "what-ifs", looking at material constraints and capacity constraints in minutes versus what used to take us days to do. Its really become a strategic advantage for us over and above our competition." -Bruce Reinhart Materials Manager-Electronics Group Kimball International, Inc. i2's Domain Expertise i2's customer base spans across a broad range of industries. This gives the company a unique advantage by allowing i2 and its customers to leverage industry knowledge and planning methodologies gained in one industry for competitive advantage across other industries. i2 planning expertise includes over 1000+ man-years of experience in this area which puts the company in a leadership position to develop object-oriented software. i2 has an exceptional understanding of this technology and knows that being object-oriented alone does not guarantee a world class software system. To fully exploit object-oriented technology, it is necessary to have domain expertise, i.e., deep knowledge of the problem that the technology is meant to address. i2 has put together a development team that is the industry leader in the planning and scheduling problem domain. Ease of Implementation Unlike traditional software implementations, i2's unique Business Release methodology focuses upon specific business objectives like material planning goals, customer service target levels, in-process inventory goals, etc. as milestones for each "business release" within the overall project plan. As a result, functional implementation and payback typically occurs within three to four months since starting the installation project. Copyright⌐ 1996 i2 Technologies, Inc. All rights reserved.